Trouble registering property on SES.Hospedajes with AutoFirma

The issue you are describing, where the SES.Hospedajes website loads infinitely after you click the 'Accommodation and rental of vehicles' button, is a common technical problem rather than a legal compliance one. It typically points to an issue with how your computer, browser, or AutoFirma software is interacting with the government portal.

While your digital certificate has been accepted for login, the subsequent step of interacting with the specific service often requires AutoFirma to launch and communicate with the browser. An infinite loading screen suggests this communication is failing or being blocked.

Here are common reasons for this behaviour and steps you can take:

1. AutoFirma Installation and Execution: Ensure AutoFirma is fully and correctly installed. Sometimes, antivirus software or browser security settings can prevent it from launching properly. You may need to temporarily disable these to test if they are the cause.
2. Browser Compatibility and Settings: SES.Hospedajes and AutoFirma often work best with specific browser configurations. Try using a different browser (e.g., Chrome, Firefox, Edge) or ensure your current browser is up to date. Check your browser's security settings to ensure pop-ups are allowed for the government site and that it permits external applications like AutoFirma to run.
3. Digital Certificate Visibility: Although your certificate was accepted for login, ensure it is still correctly recognised by your browser and AutoFirma for signing subsequent actions. Sometimes, certificates can become inaccessible to the signing application. More details on common AutoFirma issues can be found here.
4. System Restart: A simple restart of your computer can often resolve temporary software glitches.
5. Government Portal Issues: Occasionally, the government portal itself may experience temporary technical difficulties. If the problem persists after trying the above steps, it might be worth trying again at a different time of day.

This specific problem is not directly addressed by Real Decreto 933/2021, as it is a technical hurdle in accessing the platform rather than a legal requirement or obligation. The law mandates the registration of properties and guests (Real Decreto 933/2021, article 3), but the method of access is a technical implementation detail.